Emerald Lake — Kid-friendly Outdoor Play in Milton, Ontario

What parents say

• Sim

  Awesome place to enjoy summer. Doesn’t matter if you have kids, are a kid, or just an adult looking for an adventure/fun in the sun. The lake isn’t huge so beware. Has a jumping cliff, large inflatables, and a water slide. Food was pretty decent and reasonably priced - the staff was super sweet. Approximately 4/5 lifeguards on active duty throughout the day and they take their jobs quite seriously! Safety first here. It’s $25 per person and a $5 parking fee. Definitely recommend for summer fun to get out of the house for a bit.

• Escape54840963346

  We were there for two nights three days. Overall it was really good. We stayed in a deluxe cabin. C4. Check in was smooth and the staff was wonderful. The cabin is small but worked for us. Two adults 1 child. |There is nothing to cook on inside. Just a microwave. We took an electric frying pan. Only charcoal bbqs outside so we took our small propane one. It all worked out fine. Small bar size fridge in the cabin. |The grounds are tidy and well kept. |The water park was good. Lots of choices for the kids. |However, in my opinion there needs to be more lifeguards on duty. It was super busy today with the regular customers and people from the park and then there were two bus loads of kids that arrived. It was quite chaotic. There are two high dive platforms and not one lifeguard there ever. |Maintenance in the water park is another big concern. There was a piece of equipment in the 12 and under section that was deflated today and couldn’t be used. No signage was installed to say it was closed and there was no one on staff available to fix it. Also at the diving platforms the carpet was torn and a big area was missing making the area very slippery and dangerous. Staff knew about it for the past couple of days but no one fixed it. My husband actually slipped on it and was hurt. |Last concern was the food handlers in the ice cream shop. They have one person taking the orders and handling the cash and making the cones. Which is fine except that she handled the cash and without washing her hands grabbed the cone to fill with ice cream. No napkin around the end of the cone or anything. Not good. |Like I said overall very good place but they definitely need to hire more lifeguards and do some better training of the food handlers.

• Kelly Amendola

  The waterpark absolutely makes this campsite! You can spend hours there and not get bored. We had 6 kids ranging in ages from under 10 to teens and they all had an amazing time. So did us adults! The downside, we rented 3 basic cabins and when they say basic, they mean it. Truthfully, they weren't terrible, there was a roof, a fridge and an AC unit which was great but the negatives are, they layout is weird, it doesn't make sense and the adult bed is like what I imagine sleeping on a jail bed would feel like. We would have been less sore sleeping on an air mattress in a tent. For some reason, they have tents sites practically on top of the cabin sites. Its like walking out your front door and having a homeless encampment on your front lawn. There was no privacy or space of your own really, again probably would have been better to just use a tent, especially for what we paid it was disappointing. The washrooms were directly in front of us, nothing you can do about that and honestly would have been really convenient if we had wanted to use them. We found ourselves walking around a lot looking for clean washrooms. They seemed to always be dirty and clogged. I've stayed at a lot of KOA's and other camp grounds and found them to be much more attentive to the communal washrooms. Had this campground not of had this waterpark, I think our whole group would have been very disappointed. That being said, other sites might have been better, the beds in other cabins may have been better and we did find the washrooms up near the main office to be regularly clean. If your body can handle staying in a tent and you enjoy having your neighbors be a part of your family, then this will be a great place to stay. The water park 10/10, cabins 3/10, bathrooms 2/10, accessibility and walkable 10/10. Staff 7/10. We had cabin #9, cabin #10 and one two cabins behind cabin 10, I don't remember the number.

• Erin Jones

  We had the simple cabin. It was clean and suited our needs perfectly. The campground is well maintained and very nice. The waterpark is very fun. My only complaint is that the staff member working this past Thursday evening was incredibly rude when I tried to purchase firewood. He swore and told me I waited until the last minute. Sorry sir that I was unaware of your business hours, all you had to do was politely tell me you were closed!

• Misti Korzenewski

  This year we set up our Company Summer Party at Emerald Lake in Puslinch. I have to say, I highly recommend this location for family or company outings. Their customer service is second to none. Our employees loved the floating waterpark, the beach, the water slide and the cliff jumping, among several other activities they had at the site that we could do. Everyone had something to do, all at the same time, so no one was left out waiting at any point in time. Before this outing, I myself had actually gotten sick and couldn’t make it. I still had employees admission tickets with me… Scotty, the lady that set up the event for me, took care of the employees that I had the tickets for and made sure everyone still got into the park flawlessly. I had very good feedback from all our employees and we will definitely look at having another event at this location next summer! Thank you to all the staff at Emerald Lake for making our event a success!