Makimono — Kid-friendly Family Eats in Pickering, Ontario

What parents say

• Killa Kam

  2025-2-7

  I had great experience at Liverpools Makimoto. The atmosphere was nice. Service was good. They cleared and brought plates in very quicky. Easy to order. Dishes were good. 10/10 Satisfied with dining here.

• Rohan Ali

  2025-7-30

  Really MID sushi, their All you can eat sushi menu doesn't have much variety, wasabi wasn't hitting. If you're a sushi connesiur I would highly advise you to stay away from this place. 1.5/5 Would not come again. However their staff was very nice and ambience is okay as well. Just sad to see that the food did not hold up to everything else.

• Adam McMaster

  2025-8-10

  🪱🤮 I don’t usually leave a review after a bad experience, but the outright denial of the food having BUGS in it tonight has made me frustrated enough to. I know the response will just ask me to reach out via email but I’m really not down to be gaslit again. I’ve eaten here several times without any issues. It was my favourite sushi restaurant to visit despite not living in Pickering. But tonight I was met with what was obviously larvae in my food. I didn’t want to make a scene. I understand that sometimes things happen, and I have too much anxiety myself to cause a noticeable fuss. I took pictures and a video before we quietly brought it to staff’s attention, originally away from other customers to give them an opportunity to make it right. The staff member (who we found out later was the MOD) was originally surprised by what she saw and promptly took the dish into the back. We sat and waited before they returned and told us that they’d spoken with the kitchen staff and it was “actually just a stem”. I told them it’s not. It was clearly larvae, and I informed them I’d taken pictures and a video. I showed her online images of moth pea larvae, known to infest edamame specifically. After seeing the images I took, they said they would go talk to someone again. They returned with a receipt offering a whopping 10% off!!! I told them I wasn’t comfortable because they wouldn’t even admit that there were bugs in the food, I didn’t appreciate the attempted gaslighting. I’ve never outright complained at a restaurant, let alone demanded money off, but I was pretty certain this justified more than a 10% discount. Neither of us had all we could eat because our dish had larvae in it! Staff left again and returned with a receipt that had compensated one of our two all you can eat meals, but not before literally serving edamame to the table beside us! At this point I knew they were not taking this seriously and I was nauseated and frustrated. I told them I don’t think it’s fair to pay for even one all you can eat meal, when neither party could continue eating after finding bugs in the shared dish. We would have ordered more and I couldn’t believe they were not only trying to negotiate how much we would pay, but still serving the edamame to other tables and flat out refusing to admit that there were any bugs in our food. I again showed the pictures and video and they said “I can’t double check because the plate is not in front of me anymore”. I told them that’s exactly why I documented the findings before bringing it to them, because of course you would throw it out and then try to tell me that it was an edamame stem. Trying to charge me over $80 for two all you can eat meals that weren’t finished because we found this in our food, then trying to charge me $50 while still serving that food to other tables and telling me there weren’t bugs in my food.. I realized they were just hoping I would say okay and pay and leave. We pointed out the irony of receiving a receipt with a QR code to leave a Google review. I ended up saying look, I know what it was whether you can admit that to me or not, but I’m absolutely not comfortable paying for anything at this point. I tried to bring it up discreetly, I tried to be polite, and instead of apologizing and doing anything at all to acknowledge the issue and prevent other customers from being served this exact dish, you repeatedly tried to gaslight me while exploiting my obvious level of anxiety to get me to pay something and leave. I didn’t end up paying anything and I can’t believe how adamant I had to be for that to be accepted. I’m still sick to my stomach and disappointed at how it was handled. I know they just wanted us to leave, they clearly aren’t dealing with the fact that their food is infested, so I would NOT suggest going. Don’t fricken gaslight me after I’ve ingested your larvae infested food. I tried to be so reasonable. I have OCD and I’m still hungry but I can’t bring myself to eat anything else now. Contamination fear is back and thriving for sure. Ugh.

• Alka Malick

  I recently went to Makimono to celebrate my son’s birthday. I had guests with me so it was a party of 9 people. The service was terrible. - we ordered using the iPad (which is usually a blast for the kids) however after every submission, the server took a very long time to arrive and ‘confirm’ the order before it could be sent to the kitchen. Why did the server need to confirm EVERY order? I have never seen this at AYCE sushi places. - once ordered the food took a very long time to arrive. Kids and adults were left waiting for the next courses to arrive - and by the time it did, they were full. Took away the entire fun of ordering and trying different dishes. - some of the dishes we had ordered never arrived even though we enquired about them. It felt like they just wanted us out. - this is the worst: when the server came with the bill, she automatically added a 15% tip - saying it was based on # of guests! I am not against tipping, and for GOOD service I am fully on board with leaving a 15%-20% tip. HOWEVER I do not appreciate being forced, and not even being given a chance to choose what I want to tip. The bill that was printed was very faint and I could not make out how she had charged us. She rattled off the whole ‘I am charging you a 15% tip’ message and just thrust the machine in my face. I had brought guests and didn’t want to make a scene in front of them on the occasion of my son’s birthday, but dear god! Don’t rip people off like that! If a 15% tip was mandatory for large groups why was that not put on a notice for us to see as we came in? Very disappointing experience. Will never recommend. The only redeeming feature?

• Awais M

  2026-1-1

  Decent food, great atmosphere, and okay service. Tried it as a change from my regular sushi spot, but there are better options nearby.