Preschool Canada — Daycare & Preschool in Pickering, Ontario

What parents say

• Nikki D

  Regarding Shazia Maknoo’s review. I witnessed the entire incident from the beginning to the end as we both arrived at the exact same time to pick up our kids from the infant room. First off, I would like to say that I’m glad your baby is ok however the incident did not occur exactly how you have described it. When you arrived your child was simply brought over to you, there was no swinging 3 ft up in the air as you’ve indicated. Yes, he was crying but that’s because it was his first day. All kids including my own daughter cried the very first day as well as many days afterwards, it’s normal. Yes, your child’s forehead was red from banging his head on the door. But no one ever said that he continuously did it for 40 mins. You were told that he would crawl to the door and start banging his head but that he would be removed and then crawl right back over and do it again. The so called ‘heartless’ lady only said she did not know what happened because she specifically told you that she was not present in the room during the entire time but the other ladies were and they told you what happened. They daycare has NEVER ever said to me that I must notify them prior to my arrival. If that was true would they be giving parents their own FOB’s (remote control key) to enter the building whenever they wanted? I am allowed to pop in whenever I want to during the day and as many times as I want to. I am also allowed to call as many times during the day as I wish to see how my daughter's day is going. You have based your entire review on your son’s very first day and only one whole hour that he spent at the daycare. My daughter has been going there for months now and she loves it. The ladies including the Director, Lorraine are all amazing and do everything they can to make your child happy and comfortable. I would definitely recommend Preschool Canada to other parents.

• Arian K

  Went in to inquire about space availability and possibility of doing a tour. Was “greeted” by a lady at the front desk who was unpleasantly hostile and rude (to say the least). Bad day or not, unacceptable behaviour from someone who’s supposed to be moulding the future generation. Disagree with your response. That’s not how the conversation played out. Sometimes it’s useful to video record your behaviour to get a sense of how you’re coming across. On a positive note, thank you for making my decision easier. Wouldn’t even want my child in the same room as someone like yourself. Let alone have you dictate a developmental program for a 1 year old.

• Nicole Karmali

  We have had a wonderful experience at Preschool Canada. I feel as though the genuinely care about my daughter and our family. Every interaction I have had is warm and positive. I highly recommend this daycare as a safe, learning environment for your little one.

• diraviya balan

  They have such a rude response to people who call to check on the waitlist. Please show empathy to people who have been waiting on your database for a long time without any information about the waitlist! If you don't have any availability at all, don't even take the waitlist, please. It was literally a rude NO for this year and even next year. I have been waiting on their list since last September. We are working parents who have been tossed around by these daycares left and right, saying that there is no availability even if we wait for 3 years! Update: I waited for a long time to let go of my frustration about the daycare system to comeback and give an update. Preschool director Lorraine reached out to me the same day and apologized for the tone, but also explained about the system, which helped me understand that it is not the daycare that is not giving us spaces. It is the the system, which is so bad and leaves moms in a difficult situation. My kid still doesn't go to any daycare, and we are still in search at the end of the day.

• Andisheh K

  My little one had social anxiety, stranger anxiety, and separation anxiety when I had to go back to work and she started her daycare in the infant room. She is 21 months now, and she runs to her classroom happily in the morning. She talks about how she wants to go to daycare every morning, saying her friends' names, sometimes on weekends. Sending her to daycare was absolutely the hardest thing I had to do since her birthday and seeing her this happy and willing to go to daycare is so satisfying. I truly appreciate the efforts of every single member in this daycare for making this place a happy warm environment for our children. Big classes with lots of natural light, good air conditioning. They have fun, innovative activities in their daily schedule like personal toys days, different fun scientific experiences planned for some days, water play day, fun plans to wear different types of clothing like funny hats, pyjamas, international clothes, etc. These events were more frequent in summer, I wish they could continue that into winter too. The teachers share about your little one's day, how they ate, or if they had a good or bad day. They give you reports by hour on transition days when a child is changing a classroom, which as a mom was very important for me to know, and they were honest about it. One other important thing for me is that my little one is having fun. I don't like too much discipline for a child of her age. Enough discipline but mostly experiencing everything with her hands and colors and toys and different artworks and activities, I don't care if she has paint on her clothes when I pick her up, it actually makes me happy. I believe this has a huge effect on her brain development, and that's how they do it in this daycare.